Terms of Service
Who you are contracting with
Your contracting party is the legal entity responsible for this service. Its name, commercial registration details, and the medical licence it operates under will be published here once finalized.
What this website does
This website is a profile page. It offers no booking, no payment and no way to submit data, and the only action available on it is opening a WhatsApp conversation. The consultation itself is agreed away from this website and is governed by what is agreed at booking.
Where the service is available
[Awaiting client and legal counsel: is the service offered to people outside Egypt, and what professional or regulatory limits apply?]
Booking, cancellation and no-shows
Psychological consultation sessions run 45–60 minutes. Medical check-up sessions (internal medicine, pediatrics, dermatology) run 15–20 minutes. For our cancellation, no-show and refund policy, message us on WhatsApp.
Prices and payment
Prices are not published on this website. Message us on WhatsApp to ask about the price for your situation. Payment is currently accepted via InstaPay or e-wallets. For payment timing (before or after the session) and currency, message us on WhatsApp.
Acceptable use
[Awaiting legal counsel: grounds for refusing or terminating service, and what uses are not acceptable.]
Intellectual property
[Awaiting legal counsel: ownership of site content and marks, and the limits of permitted use.]
Limitation of liability
[Awaiting legal counsel — to be drafted against Egyptian civil law. Liability for professional medical negligence cannot be contracted away, and this section must not imply otherwise.]
Links and partnerships
This site may link to third parties, and we are not responsible for their content or their policies. [The Zalfol partnership: the partner's name, logo and the nature of the relationship do not appear here until written permission exists.]
Governing law and disputes
[Awaiting client and legal counsel: governing law, and the forum for disputes — Egyptian courts or arbitration.]
Changes to these terms
[Awaiting legal counsel: how terms are amended, how users are notified, and the effective date.] Last updated: to be set once this text is approved by legal counsel and the client